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TraceSight

Investigate distribution requests with session context

Follow a specific request across configured services, inspect the evidence, and share a reproducible finding with the team responsible for the fix.

A reviewable investigation

  1. 01

    Choose a request

    Bring a trace ID from a search, availability, or booking issue.

  2. 02

    Inspect the chain

    Review service logs and request context for each configured hop.

  3. 03

    Confirm the cause

    Compare findings with source evidence and agree on a fix with the owner.

Procurement view

What to check when evaluating diagnostics

Ask for a demonstration using a real request to inspect trace coverage, evidence, and access control.

What to check

Can one request be reconstructed

What we do

Session context can support search and booking investigations.

How to verify

Provide a real traceId and inspect the timeline and per-hop latency.

What to check

Is the supplier raw response visible

What we do

Raw-payload access depends on deployment configuration and permissions.

How to verify

Inspect one real incident with an authorized account and check retention policy.

Frequently asked questions

What does TraceSight help investigate?

TraceSight helps teams inspect a distribution request using its trace ID, service logs, and relevant session context. The available view depends on the services and logging configured for the environment.

How do we validate a diagnosis?

Start from a real search or booking trace, compare each hop with the source logs, and have the responsible team confirm the suspected cause before changing production settings.